Privacy Policy
Who we are
iCook Social Hub is an internal publishing tool operated by iCook (icook.cloud), the team behind export.icook.cloud and comply.icook.cloud. iCook staff use it to schedule and publish content to social media accounts that belong to iCook or to iCook staff, and to review how that content performs. The tool is not offered to the public or to other companies.
What data we process
- Account connections. When an iCook staff member connects a Facebook Page, Instagram professional account, LinkedIn profile or LinkedIn Page, the platform gives us an access token. We also receive the account's name, identifier and profile picture, and the list of Pages the person manages.
- Content. The text, images and videos our staff schedule or publish, with the scheduled time and the publishing result.
- Performance data. Counts such as impressions, reactions, comments and followers for the accounts and posts we manage.
- Staff logins. The work email address and password of each iCook staff member who signs in to the hub.
We do not collect data about people who view or interact with our posts beyond the totals the platforms report.
How we use it
- To publish and schedule iCook's own content on the connected accounts.
- To show iCook staff how that content performs.
We do not sell this data, do not use it for advertising or targeting, and do not share it with third parties. The only parties that receive it are the platforms themselves (when we publish or read results) and the infrastructure that runs the hub: our own server and Cloudflare R2, which stores the media we publish.
How long we keep it
- Access tokens are kept until the account is disconnected from the hub, then deleted.
- Content and performance data are kept while iCook needs them for its own reporting, and deleted on request (see below).
- Data received from LinkedIn is kept only as long as LinkedIn's API terms allow.
Security
The hub runs on a server iCook controls, served only over HTTPS. Access to its data is limited to iCook staff who need it.
Platform terms
We use data received from Meta (Facebook and Instagram), LinkedIn and TikTok only as their platform and API terms permit.
Deleting your data
You can disconnect an account at any time, or ask us to delete all data we hold about it. Instructions: Data deletion.
Contact
Questions about this policy: xu@icook.cloud.
Changes
When this policy changes we update it on this page and change the effective date above.
隐私政策（中文）
iCook Social Hub 是 iCook（icook.cloud）运营的内部发布工具，只供 iCook 员工把内容排期、发布到 iCook 或其员工自有的社交媒体账号，并查看效果；不对公众或其他公司开放。
我们处理的数据：员工连接账号时平台发放的访问令牌，以及账号名称、标识、头像和其管理的主页列表；员工排期或发布的文字、图片、视频及发布结果；这些账号与帖子的展示、互动、评论、关注等汇总数字；登录中枢的员工工作邮箱与密码。
这些数据只用于发布 iCook 自己的内容和向员工展示效果；不出售、不用于广告或定向、不提供给第三方。只有平台本身和运行中枢的基础设施（我们自己的服务器、存放发布媒体的 Cloudflare R2）会接触到它们。
令牌在账号断开时删除；内容与效果数据在 iCook 需要时保留，可按下方方式要求删除；来自 LinkedIn 的数据只在其 API 条款允许的期限内保留。
删除数据：见数据删除说明。联系邮箱：xu@icook.cloud。